Cost of a call-out
What is a call-out
really costing you?
Three numbers you already know. Every assumption behind the answer is on screen and yours to change — put your own in and the figure becomes real.
Your floor
Shifts where someone doesn't turn up — sick, no-show, or quit on the spot.
Texting and phoning around until someone finally says yes.
Assumptions
These are starting points, not industry research. Change them to match your own floor — the number on the right is only worth what you put into it.
Call-outs where nobody comes in and the shift just runs short.
Lost sales, comped tables, sending guests away, overtime to patch the gap.
Lost every year
$8,712
to shifts that run short and nights spent scrambling to fill them.
- Call-outs a year
- 72
- Hours lost to scrambling
- 54 h
- Shifts that ran short
- 18
- A short shift costs you
- $7,200
We’ll open the call with your floor, not a slide deck.