Product
Everything Covered
does, and nothing
it doesn’t
Covered fills a shift when someone calls out. That’s the whole job. It’s not a scheduler that runs your week, not a chat room, not another thing to check. When a hole opens, it closes it — and the rest of the time you never think about it.
What it does
Six things,
all pointed at one hole
Every one of these exists to turn a shift with nobody in it back into a shift that's handled — before service, without you running the floor and the phone at the same time.
One text, not ten phone calls
Someone drops. You tap the empty shift. Covered sends a single message out to the floor instead of you working down a list one name at a time.
First yes takes the shift
The shift is theirs the second they reply yes. Everyone else is told it's already covered — so two people never show up for the same slot.
Only the people who can actually work it
Not the whole roster. Only the ones who are free that day and can do the role — a line cook opening for a line cook, never someone already on the clock.
Nobody's on the schedule without saying yes
Covered never puts a name into a shift on its own. A real person has to reply and take it. No surprise shifts, no one showing up angry.
Just a text — nothing to download
Your crew already knows how to text. They get a message, they reply yes, they're on. No login to forget, no thing to install on the back-of-house phone.
A record of who keeps saving your night
Every call-out, how fast it filled, and who stepped up — by person, by role, by week. So you know who to lean on, and who's never around.
The flow
Six steps, from
call-out to covered
You set it up once. After that, five of these happen on their own. The only one that needs a human is the moment somebody replies yes.
- 01
Add your team once
Names, phone numbers, roles, and who can do what. Ten minutes, and you never do it again.
- 02
Someone calls out
You tap the empty shift, or the worker texts that they can't make it. Either way, the clock starts.
- 03
One message goes out
Only to the people who are free that day and can actually do that job. Not the whole team, not the wrong people.
- 04
The first yes takes it
The shift is theirs the second they reply. Everyone else is told it's already covered, so nobody double-books.
- 05
The schedule fixes itself
The roster, the floor plan, and the hours that go to payroll all update to match who actually worked.
- 06
You see what happened
Who covered, how fast it filled, and who keeps saving your night — so you know who to lean on next time.
The message
One tap, and it's out to the floor
You don't write anything. You don't decide who to ask. You tap the open shift, and Covered handles who gets the text and what it says.
The right people, nobody else
Free that day, off the clock, and able to do the job. Not the people already working, not the ones on holiday, not the wrong role.
A plain text, on the phone they own
It reads like a message from you. They don’t open anything or log in anywhere — they just read it and reply.
Only ever your own crew
Covered texts the people you put on the roster and no one else. Every worker opts in, one word stops the texts, and it never reaches a guest.
Tonight · Fri
One text, out to the floor
Sam called out for the 5:00 line shift. First to reply YES takes it.
sent to 6 people who are free tonight
Dana— yes, I’ve got it
0:06Marco — I can come in?
already filledFirst yes wins
Whoever answers first, takes it
No group-chat guilt trip, no chasing, no wondering if anyone saw the message. The shift lands with the first person to say yes, and closes for everyone else the same second.
Tonight’s line
Back to a full board
- set
Grill
Alex
- set
Sauté
Priya
- covered
Line · 5:00
Dana
- set
Expo
Ben
- set
Dish
Kayla
Taken the instant they reply
The first yes wins. There’s no queue for you to sort through and no call to make — it’s already decided by the time you look.
Nobody double-books
Everyone else gets told it’s covered. Two people never show up for one shift, and nobody drives in for a slot that was handed to someone else.
First crack goes to whoever’s quickest
The extra hours go to whoever wants them most, not to the manager’s favourite getting every call.
The record
Watch your nights get quiet
Anyone can fill one shift. What you want to know is whether the scramble is happening less — and who you can count on when it does.
Every call-out is logged: who dropped, who covered, and how long the hole was open before it filled.
- Nothing is assigned without a real person saying yes first.
- Only ever asks people who are free that day and can do the role.
- You see who keeps saving your night — so you know who to lean on.
Avg time to fill
0 min
Covered this month
0 / 13
Every call-out this month and how long it took to fill. Almost none of them needed a single phone call.
See it on your
own next call-out
Fifteen minutes to add your team. Then the next time someone can’t make it, you just watch the shift fill.